Privacy Policy

Last Updated: August 29, 2025

This store (https://vgi.co.il/) (“the Site”) is operated by VGI (“the Company,” “we,” “our”).
We are committed to protecting the privacy of our customers and respecting their rights in accordance with the Israeli Privacy Protection Law, 1981, the Privacy Protection Regulations (Data Security), 2017, and any other applicable law.

This Privacy Policy explains how information is collected, stored, used, disclosed, and transferred.

1. Information Collection

When using the Site, we may collect the following types of information:

1.1 Information Provided Voluntarily

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed only through third-party providers such as PayPal, Stripe, etc.)

• Invoice details

• Product preferences and purchase history

• Any other information submitted during purchase or through online forms

1.2 Technical and Analytical Information

• IP address

• Browser type and device

• Operating system

• Pages visited on the Site

• Time spent on the Site

• Referring source

• Shopping cart and purchase behavior data

1.3 Cookies and Similar Technologies

The Site uses cookies and other tracking technologies for:

• Improving user experience

• Analyzing website traffic

• Personalizing content and advertisements

• Enabling certain site features

• Saving items in the shopping cart

• Remembering customer preferences

You can change your browser’s cookie settings at any time.

2. Purpose of Information Use

The information collected is used for the following purposes:

• Operating and improving the Site

• Processing orders and sales transactions

• Shipping products and handling returns

• Communicating with users and customers

• Sending order confirmations, shipping updates, and order status notifications

• Sending marketing messages, updates, and promotions (only with consent)

• Managing customer accounts, loyalty points, or reward programs

• Complying with legal or regulatory obligations

• Ensuring information security and preventing fraud or counterfeit inventory

3. Data Retention

Information is stored in our database in accordance with the law.
We apply reasonable security measures—including encryption, restricted access, and regular maintenance—to protect personal data from unauthorized access, misuse, disclosure, alteration, or destruction.

4. Sharing and Transferring Information to Third Parties

Information may be shared or transferred to third parties in the following cases:

• To operate certain services (e.g., payment processors, delivery companies, mailing services, hosting providers, etc.)

• For payment processing and transaction authorization

• To shipping companies for order delivery

• When required by law or court order

• To protect the legal rights of the Site or its users

• In the event of a merger, acquisition, or corporate restructuring

Any third party with whom we share information is bound by contractual obligations to maintain data privacy and security.

5. Transfer of Information Outside Israel

Information may be transferred to or stored on servers located outside Israel, including in countries that may not have the same data protection level as Israeli law.
Such transfers are conducted in compliance with applicable legal requirements.

6. User Rights

Under applicable law, individuals have the right to review information about them and request correction or deletion if it is inaccurate, incomplete, unclear, or outdated.

Additional rights include:

• The right to withdraw consent

• The right to data deletion (“right to be forgotten”)

• The right to restrict processing

• The right to data portability

• The right to object to processing

Requests can be sent via email to: [email protected]

7. Minors

Use of the Site is intended for individuals aged 18 and above.
We do not knowingly collect information from children or minors.
If we become aware that information has been collected from a minor without parental or guardian consent, we will delete it immediately.

8. Data Security

We implement advanced technical and organizational security measures, including:

• Encryption of sensitive information

• Role-based access control

• Continuous monitoring and auditing

• Employee training on data protection

• Regular data backups

• Payment data security according to PCI DSS standards

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Significant updates will be published on the Site with the revised date shown at the top of this document.
Continued use of the Site after an update constitutes acceptance of the revised policy.

10. Contact Information

For questions, inquiries, or requests regarding this Privacy Policy, please contact:

VGI
Avitsur Sela
📞 Phone: +972-54-447-9159
📧 Email: [email protected]

11. Returns and Exchanges

In cases of product returns or order cancellations, we retain only the information necessary to process the return in accordance with our return policy and applicable legal requirements.

12. Payment Data Storage

We do not store credit card details on the Site.
All payment processing is handled by certified third-party service providers (such as PayPal, Stripe) that comply with international security standards.